Privacy information

Covelet is operated by Caramel Cove. This page explains the contact route for privacy questions and the distinction between this website and customer booking websites.

When you contact us

If you email us, you share your email address and the information in your message so we can respond to your enquiry. Please keep initial enquiries to business and contact details; do not send guest records, passwords or payment keys.

Customer booking websites

Guests booking an apartment should read that customer’s privacy information and contact the apartment operator about their booking or personal data. Covelet provides the software and uses a separate database for each customer workspace.

Before activating a workspace

Contact us to discuss the data your business will process, access requirements and data-handling terms. This short website notice is not a customer data-processing agreement.

Privacy enquiries

For questions or requests concerning your personal data, email [email protected]. Tell us which website or customer workspace your request relates to so it can be directed appropriately.